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Disclaimer 

IOM is not liable for any decision nor is responsible in any manner whatsoever for any delay in processing or granting or rejecting visas as this is the sole prerogative of Australian Embassy/Consulate in Vietnam

While IOM will take the utmost care to ensure the smooth administrative processing of visa applications, it cannot be held in any way responsible or liable for the loss or damage to any application, documents or passports submitted by applicants, nor for any claims or consequential damage arising from such loss or damage. By using IOM's services, the applicant expressly agrees that IOM is not responsible for any loss or damage of documents and that the applicant bears all risks.
 

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